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E-Invoicing Software Comparison for Malaysian Businesses

June 19, 2024

E-Invoicing Software Comparison for Malaysian Businesses

With the e-invoicing mandate in Malaysia looming, business processes will need to change. This change will need to involve different processes and likely new software. For larger organisations to ensure compliance you will need an implementation partner. There are lots out there so how do you choose the right one to ensure a seamless transition? This guide delves into e-invoicing software for Malaysian businesses. We offer a comprehensive comparison framework, empowering you to make an informed decision.

The Rise of E-Invoicing in Malaysia

E-invoicing is the direct electronic exchange of invoices between businesses. The Inland Revenue Board of Malaysia (LHDN) is pushing e-invoicing adoption. It will transform Malaysia’s business transaction landscape. Their aim is to streamline tax processes and improve business efficiency. The mandate will impact businesses of all sizes, so every business will need to have a plan to be compliant.

The exact date for mandatory e-invoicing compliance depends on your business’s annual turnover. The Malaysian government has implemented a phased approach to ensure a smooth transition:

  • Phase 1 (August 1, 2024). Mandatory for businesses with annual revenue over RM100 million.
  • Phase 2 (January 1, 2025). Mandatory for businesses with annual revenue between RM25 million and RM100 million.
  • Phase 3 (July 1, 2025). Mandatory for all other businesses, regardless of their revenue.

Benefits of E-Invoicing Software for Businesses

E-invoicing has some clear benefits for LHDN, but there are also many for businesses as well. Here are the key benefits that e-invoicing can deliver for Malaysian businesses:

  • Efficiency and Automation. E-invoicing will cut manual data entry, streamline invoice generation and automate repetitive tasks. This will have a big impact for finance teams saving precious time and resources.
  • Enhanced Security and Compliance. E-invoicing ensures data integrity and enforces compliance with LHDN regulations. Businesses will see a reduction in invoicing errors invoicing and avoid potential penalties.
  • Cost Savings. E-invoicing will streamline your invoice processing. This will lead to a reduction in your cost to process an invoice. When applied to all the invoices you process, the cost savings can be significant. In some cases it may also shorten payment cycles leading to improved cash flow.

Choosing the Perfect E-Invoicing Software for Your Malaysian Business

Selecting the right e-invoicing software requires careful consideration of your specific needs. Here’s a roadmap to guide you:

1. Understanding Your Business Needs

Before diving headfirst into software, it’s crucial to understand your unique business needs. This might sound obvious, but it’s often the most overlooked aspect of the process. By laying this solid foundation, choosing the right e-invoicing software becomes much easier.

The Power of Process Mapping

Your invoice processes don’t exist in isolation. They intertwine with various aspects of your business and suppliers. To grasp your invoicing workflow, you need a bird’s-eye view. This is your opportunity to engage with key stakeholders. This should include both internal within your company and among your external partners. Through these discussions, you can identify strengths, weaknesses in your invoicing process. This helps to identify the biggest time-consuming exceptions you have to deal with.

Unveiling Valuable Insights

These discussions will equip you with crucial insights to answer questions like:

  • What are the current pain points in your invoicing process? Identifying bottlenecks paves the way for automation that will delight your users. As a bonus it will also add real value to your business.
  • What user experience would drive high adoption rates? Understanding how users interact with the system/process helps select the right software.
  • How will the software contribute to your ROI? Look for opportunities to reduce invoice processing costs. Adoption of e-invoicing doesn’t have to be a net cost on your business.
  • What are the quick wins vs. long-term goals? Prioritise quick wins to show immediate value while keeping long-term scalability in mind.
  • What cultural or team-related factors might impact process changes? Understanding your team dynamic helps identify potential challenges. Armed with this information you plan for effective change management.
  • What existing technology platforms are currently involved in your invoicing process? Knowing your existing software landscape helps ensure you can integrate seamlessly.

These insights help to drive scoping conversations with e-invoice providers. It will ensure that your chosen solution meets your needs and will drive value.

2. Essential Software Features

In discussions with providers there are some key features that you should be looking for:

Compliance with LHDN Malaysia. Ensure the software adheres to LHDN’s e-invoicing requirements. This includes data formats and integration with the MyInvois portal for seamless submission.

Seamless Integration with Your Systems. Look for software that integrates with your existing accounting system. You should avoid data silos and manual workarounds at all costs. Valtatech for example will integrate with any legacy system that you have.

User-Friendly Interface. A user-friendly interface is crucial for easy adoption by your team. The change is challenging enough for people and you want to cut training time as much as possible. A user-friendly interface should also help maximise efficiency in the platform.

Security Measures. Data security is paramount. Look for features like robust data encryption, access controls and audit trails. This will ensure data integrity and prevent unauthorised access.

Extra Features. Consider features that enhance your workflow or resolve some of the bottlenecks. Features like automatic reminders, invoice performance analytics and integrations may drive extra value.

3. Cost Considerations

E-invoicing software pricing varies. Explore different models, considering features offered, invoice volume tiers and potential hidden fees. Look for transparent pricing structures, to make sure that you know what you will be paying. You should also consider a cost-benefit analysis for the total cost of ownership as well. E-invoicing software providers should be able to assist if you need help..

4. Vendor Reputation and Support

Choose a reputable vendor with a proven track record and a strong support team. The team should have extensive knowledge and experience with e-invoicing across the region. Reliable technical support is also essential. With fixed adoption deadlines you want support troubleshooting any issues that might arise.

In Summary

Choosing the right e-invoicing software provider can help your business successfully navigate e-invoicing. They can help unlock the many benefits of this digital transformation opportunity. By carefully analysing your needs, comparing software features, and selecting a reliable vendor. You can ensure a smooth transition and enjoy streamlined invoicing processes and compliance. enhanced compliance, and improved business performance.

Ready to Take the Next Step?

Navigating the e-invoicing landscape can be complex. We’re here to help! Contact us today to discuss your specific business needs. and receive personalised recommendations for the most suitable e-invoicing software solution.

Frequently Asked Questions

  1. Q: Do I need to change my existing accounting software to use e-invoicing software?

A: Usually no. Many e-invoicing software solutions integrate seamlessly with popular accounting systems. Where they don’t, providers like Valtatech can build custom integrations with legacy platforms. Look for solutions that can integrate with your accounting system during your research.

  1. Q: What happens if I don’t follow the e-invoicing mandate by the deadline?

A: Penalties will be imposed for failure to follow the e-invoicing requirements. LHDN guidelines have outlined potential penalties for non-compliance. They detail fines between MYR 200 and MYR 20,000 and/or imprisonment of up to six months. They can be imposed for failure to issue an e-invoice for any goods sold or services performed.

  1. Q: How can I ensure a smooth transition to e-invoicing software for my team?

A: Choose software that is user-friendly and offers comprehensive transition services. You should involve your team in the selection process to encourage buy-in. Effective change management is key. Communicate the benefits of e-invoicing and provide ongoing support to address any challenges.

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